Important Information
Policies
To help make your stay at InterContinental Toronto Centre in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The main reservation conditions to review before selecting a downtown Toronto stay.
InterContinental Toronto Centre has policies covering guest eligibility, arrival and departure, children, pets, smoking, parking, deposits, and cancellations. The minimum check-in age is 18, and children are welcome. Pets are permitted under the property's conditions, while the hotel is smoke-free. The room category determines bedding, occupancy, and available features, and cribs or rollaway beds can be requested subject to availability. The hotel's amenities have separate operating arrangements, particularly the pool, spa, and fitness facilities.
- Check-In and Check-Out
Check-in begins at 4:00 PM and check-out is by 11:00 AM. Late check-out is available, subject to the hotel's conditions.
- Minimum Age and Identification
The minimum check-in age is 18. Guests should present the identification and payment method required for the reservation at arrival.
- Children
Children are welcome at InterContinental Toronto Centre. The applicable occupancy and bedding arrangements depend on the selected accommodation.
- Cribs and Rollaway Beds
Cribs and rollaway beds are available by request, subject to availability. Additional conditions or charges can apply depending on the request and accommodation.
- Pets
Pets are welcome under the property's pet conditions. The hotel states that pets under 50 pounds may stay but cannot be left unattended in guest rooms and should be kept on a leash in public areas.
- Smoking
InterContinental Toronto Centre is a smoke-free hotel. Guests should follow the property's smoking restrictions throughout the stay.
- Parking
On-site parking is available. Valet parking includes in-and-out privileges, while the garage has a 6-foot-3-inch height clearance. Accessible parking is also available.
- Damage Deposit
A refundable damage deposit may be required at arrival under the applicable reservation conditions. The exact amount and release terms should be checked against the selected booking.
- Cancellation and Prepayment
Cancellation and prepayment conditions depend on the accommodation and rate selected. The reservation's stated terms determine whether cancellation is permitted and whether charges apply.
- Accessibility
The hotel provides eight accessible rooms along with accessible public routes, elevators, entrances, bathrooms, parking, and other facilities. Accessible room features include grab bars, tall toilets, handheld showers, and wheelchair-accessible layouts.